The Asia Pacific Financial Institutions Satisfaction Survey 2023 gauges the efficacy of international transaction banks in meeting the needs of both regional and domestic banks within the Asia Pacific. The report serves as a critical benchmarking tool for international transaction banks. In addition, it aims to assist regional and domestic banks in Asia Pacific in selecting correspondent banks in a complex international landscape. This year's survey indicates that US banks have performed well compared to their global counterparts. They scored highly in areas such as competitive pricing, responsiveness, network reach and transactional solution quality. The research for the 2022-2023 edition was conducted between February and July 2023. Assessment of international transaction banks involved a multifaceted approach, including survey questionnaires, secondary research, and in-depth case interviews.
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The file is directly delivered into your account provided soon after online payment is received. The file contains a pdf document (32 pages)
The report includes:
1. Engagement level of international banks’ overall transaction banking services
2. Satisfaction score of international transaction banks’ cash management services
3. Satisfaction score of international transaction banks’ trade finance services
4. Satisfaction score of international transaction banks’ currency clearing services