This report offers a comprehensive analysis of the top retail banks in key markets around the world, based on the Global Retail Banks Ranking, and covers key insights that can be drawn from the ranking. The ranking evaluates retail banks’ capabilities across six critical dimensions: retail financial performance, digital customer base, brand strength, sales management, customer experience, and risk management. It applies the same rigorous evaluation to leading institutions across the Asia Pacific, Middle East, Africa, Europe, and North and South America.
It provides key insights into the latest trends in retail banking, top players, and their development, as well as financial and operational benchmarks to help organisations stay ahead of the
Publication Date:
May 2023
Delivery:
The file is directly delivered into your account provided soon after online payment is received. The file contains a pdf MS PowerPoint deck (20 slides) and the data excel file.
The report includes:
1. Aggregated analysis of key data points from the ranking
2. An in-depth look at the global top 10 retail banks
3. Analysis of top retail banks’ size of retail loans and retail deposits
4. Analysis of top retail banks’ profitabipty
5. Analysis of top retail banks’ digital journey and customer experience
6. Analysis of top retail banks’ risk management
7. Future trends in retail banking
This report answers:
1. What are the key success factors that retail banks need to consider to become successful?
2. What are the current financial and operational benchmarks for retail banks?
3. What are the key global and regional developments in retail banking?
- 1. Key findings from the Global Retail Banks Ranking
- 2. Global top 10 retail banks
- 3. Size of retail loans and market share of retail loans (2022)
- 4. Size of retail revenue and retail revenue growth (2020-2022)
- 5. Retail return on equity (ROE) (2022)
- 6. Retail cost-to-income ratio (CIR) (2022)
- 7. Change in retail ROE (2022)
- 8. Change in retail CIR (2022)
- 9. Digital active customers (2022)
- 10. Size of retail deposits and market share of retail deposits (2022)
- 11. Digital sales (2022)
- 12. Portion of retail fee income to total retail revenue (2022)
- 13. Average log-in per month (2022)
- 14. Net promoter score (NPS) (2022)
- 15. Retail non-performing loan (NPL) ratio (2021,2022)
- Investors, hedge funds, and private equity players assessing the investment potential of the retail banking industry.
- Banks evaluating, entering, expanding, offering retail banking services.Non-banking financial institutions and fintechs evaluating the retail finance market.Researchers in financial institutions, regulatory bodies, government agencies and investment companies.Vendors considering the market potential for technology investments.
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